NGC Windows / Nebulite
Online platform boosts manufacturer ability to compete in a niche market
"Before we were drowning in paper and now that we have gone paperless, we have created a better physical space for the business, not to mention cost savings and reducing our environmental footprint. Another crucial factor is everyone being able to access the same information at the same time which minimises errors."
Tom Foster, Managing Director, NGC Windows
After 40 years of steady growth, NGC Windows has maintained its strong position in the window manufacturing sector by consolidating its business processes into an online platform. The Christchurch-based company designs, manufactures, and installs windows for commercial buildings and architecturally designed homes throughout the South Island.
The Challenge
NGC Windows was heavily reliant on paper-based processes across its manufacturing and installation operations. As the business grew, the volume of paperwork made it increasingly difficult to manage workflows efficiently or access information in real time.
The Solution
NGC Windows worked with 2IQ to create a tailored operating system called Beacon, built on 2IQ's TradeIQ platform which is designed for custom manufacturers. The 2IQ team spent time on site to understand NGC's specific business processes before designing the solution.
"What I liked about the 2IQ team was that they quickly understood the needs of our business. Their questions were always thoughtful, and they listened very carefully to determine how we wanted to use the system. We now have a very intuitive user interface which everyone in the business can use regardless of their level of IT literacy."
The Result
- +Complete elimination of paper-based processes across the operation
- +Better physical workspace with cost savings and reduced environmental footprint
- +Everyone accessing the same information at the same time, minimising errors
- +Intuitive interface usable by all staff regardless of IT literacy
Solutions Used
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